We go above and beyond the traditional IT and Data Center Support by offering Database Administration assistance to customers who opt-in to our Infrastructure Management services.
Our DB Administration service includes:
- Initial installation of database server, including database clustering and replication if required
- Application of database upgrades and patches, which are approved by you
- Database monitoring
- Security, access control and grants based on your requirements
- Setup of backup process
- Escalation to DB vendor in case of critical issues