Billing Officer

We are seeking a highly motivated and customer-focused individual to join our expanding customer care and support team. In this role, you will be responsible for managing daily follow-ups with customers and partners on open opportunities, addressing billing-related queries in close collaboration with our CFO and managing day-to-day general Customer Care & Billing administration work. You will play a key role in delivering exceptional service across various communication channels, ensuring customer satisfaction and supporting clients throughout their journey with us.

Duties & Responsibilities

• Follow up on a daily basis with customers and partners on open opportunities
• Responsible for assisting Customers with billing related queries in liaison with the Company’s CFO
• Manage and assist day-to-day general Customer Care & Billing administration work
• Provide exceptional service and support to clients to ensure their satisfaction and activation
• Deliver excellent customer service and manage the needs of our customers through various communication channels

Required Qualifications

• Candidate must possess at least a Diploma in any field
• Previous experiencing in Accounting field will be considered a strong advantage
• Proficiency in English both written and verbal
• Proficiency in Microsoft Office programs
• Great organisational skills
• Ability to effectively manage time, work tasks, and priorities information
• Ability to work independently and as part of a team