Systems & Network Engineer

The successful candidate will be responsible for the implementation, maintenance and support of both in-house and client infrastructure solutions.

Duties & Responsibilities

• Provide support Level-2 Technical Support
• Assist in developing, managing and improving tasks & scripts through automation
• Supporting day-to-day operations, maintenance, monitoring and upgrading of both internal and client infrastructure solutions
• Prepare/maintain technical documentation and participate in relevant audits/assessments.
• Investigate, Troubleshoot and provide resolution to incidents affecting the Company's infrastructure (internal systems, client services, remote data centers network infrastructure, etc)
• Planning, installing, configuring, and supporting internal and clients' infrastructure solutions (Linux & Windows Servers, Routing/Firewalls, Hypervisors, cPanel)
• Coordinate work related to the Company's remote Data centers worldwide
• Performing any other duties as assigned by Management

Required Qualifications

• At least one (1) Year experience in the IT industry
• Proven experience in any of the following: Windows Servers, Linux Servers, Networks, Virtualization
• Ability to work efficiently & effectively in a multi-support-channel environment (Skype, Slack, Emails, Ticketing System, Phone)
• Basic Networking/Routing skills
• Salary depends on skills and experience