With one comprehensive license, you can benefit from the ease of simplicity of integrating phone, video and live chat.
The iOS and Android mobile apps make working remotely smoother by enabling seamless communication with your clients and team.
Opt for our fully managed services and we’ll take care of everything from upgrades and backups to around-the-clock monitoring.
For maximum efficiency, integrate your CRM and benefit from personalized responses, immediate access to customer records and Click2Call.
Benefit from free, built-in video conferencing that allows users to join from their browser, without the need to install any apps.
Effortlessly manage extensions, connect remote offices and create custom links using an easy-to-navigate web-based interface.
Cloud PBX Features
Maintain seamless communication, wherever you are.
One central system that allows seamless communication with your clients through multiple contact methods including WhatsApp, Facebook and SMS.
Your team can make and receive calls using your office number, easily transfer calls and switch between networks, for efficient remote working.
Get access to an extensive range of features, all bundled in a single package, for an affordable annual fee based on the size of your system.
Opt for StartUP and get up and running in a short amount of time with a preconfigured system that can accommodate up to 20 users.
Reporting and Monitoring
Record calls for legal and training purposes, carry out quality control checks with wait time and call-back statistics as well as real-time queue monitoring.
Set predefined responses subject to your business needs, create personalized greetings for existing leads or route calls based on customer questions.
More than a Phone System
Exceptional customer service is a telltale sign of any successful company, and making your clients feel valued is crucial to cultivating loyalty and boosting revenue. In today’s digital age, clients have come to expect top-tier service across all platforms, which could prove difficult to maintain for a team that works remotely.
Implementing a Cloud PBX is the most efficient way to deliver an excellent customer experience from start to finish. The ability to record calls, log customer information and distribute calls across your workforce will ultimately save you and your clients time and hassle, whilst saving your company a significant amount on call costs.
Cloud PBX FAQs
What exactly is a Cloud PBX?
What maintenance costs can we expect?
Can we expand our Cloud PBX system at a later time?
What about if we have remote offices?
Does the Cloud PBX Server include a license?
A Cloud PBX provides a reliable office phone system via an internet connection, with all software and data hosted in the cloud.