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Our Response to the COVID-19 Pandemic...

Our Response to the COVID-19 Pandemic

Published on November 17, 2020

As the spread of COVID-19 (Coronavirus) continues on a global scale and rapidly affects people and organizations, NetShop Internet Services considers the health and safety of its Employees, Customers and Partners a top priority.

To guarantee and firmly secure uninterrupted business continuity, NetShop ISP has taken the following actions:

Travel Restrictions: All business and non-business global travelling has been suspended, effective immediately. Adding to our previous travel restrictions to Category 1 countries (Italy, China and the Republic of Korea), Employees and Management will not be able to fulfill business obligations that require travelling within the U.S. and Europe, until further notice.

Events and Conferences: Out of caution on the safety of our Employees, Customers and Partners, all organized Events, Conferences and Meetings have been restructured and will be held online via phone/Skype/Telegram/Whatsapp/Live Chat.

Work-from-home/Remote work: All employees were encouraged to work-from-home to protect themselves and limit their exposure to the virus. Although all Staff members have been tested negative for COVID-19, we will continue to closely monitor their health in the following weeks.

The continuity of your business is as important as our own and we would like to assure you that we are working tirelessly to achieve this. NetShop ISP is known for its flexibility to adjust in every scenario and therefore we have introduced new solutions for our remote work. While all employees remain safe at home, they are also connected with you on a 24/7 basis to assist and troubleshoot any possible issues you might face. Our on-site NOC teams in all our Datacenters are available as always to assist our customers with any requests.

Going the extra mile…

NetShop ISP provides the Work@Home all-inclusive bundle completely free for one whole month. The Work@Home Bundle consists of everything a freelancer or any-size company needs to get started: a Free VPN with static IP address so that you can access your company’s intranet, online banking and any other IP restricted portals from home; a free 3CX PBX Telephony package for internal calls, call centre features and video/chat web meetings; 500GB Cloud Backup for any type of data or device to protect against data loss, and that can be increased on request; and a dedicated OwnCloud Server for easy and secure exchange of information.
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