ΕλληνικάTechnical Support Engineer (L1)
As a Level 2 Systems Administrator, you will be responsible for troubleshooting and maintaining our server infrastructure. You will handle escalated support issues, perform system optimizations, and work closely with the Level 1 support team to ensure smooth operations.
Duties & Responsibilities
- - Providing technical support to customers via tickets and chat.
- - Diagnosing and resolving issues related to various OS environments.
- - Monitoring server performance and assisting with proactive maintenance.
- - Collaborating with internal teams to ensure high-quality service delivery.
- - Assisting with the deployment and configuration of new servers.
Required Qualifications
- - 2+ years of experience in a similar technical support or system administration role.
- - Knowledge of bare metal servers, virtualization, and networking.
- - Experience with Windows Server and/or Linux.
- - Excellent problem-solving skills and a customer-focused mindset.
- - Ability to work effectively in a fast-paced, dynamic environment.
Location:
Larnaca
Employment Type:
Full-Time
Additional Benefits
- - 13th Salary
- - Hybrid Work: 2 days remote, 3 days in-office (after 6-month probation)
- - Annual Performance Bonus
- - Half-day Off on your Birthday
- - Opportunities for further education, professional development and certifications
Apply For The Job - Technical Support Engineer (L1)
Once you submit the form, our HR Department will contact you via email and request your CV.