Following Microsoft’s announcement to discontinue Skype on the 5th of May 2025, we would like to inform all our customers and partners that all NetShop ISP teams have fully transitioned to Microsoft Teams since April 2nd.
Read here Microsoft’s announcement for retiring Skype >
The transition reflects NetShop ISP’s decision to streamline customer communication by moving all Skype-based chats to Microsoft Teams, ensuring continued efficiency and responsiveness in client support interactions.
In addition to Teams, NetShop ISP maintains an active presence on Slack. This channel of communication is reserved for existing partners , as well as customers subscribed to our Premium SLA Gold package. This ensures a streamlined, high-touch experience for those who rely on rapid, always-on technical assistance.
Key Points of the Transition:
- Skype support will officially end on May 5th, 2025.
- Microsoft Teams is now the default platform for technical and sales queries.
- Slack support remains available for premium customers and active partners.
- Customers are advised to clean up any legacy Skype chats, removing users who are no longer active to ensure smooth communication.
If you have any questions or require assistance during this transition, our support team is ready to help.
Thank you for your understanding and cooperation. We look forward to continuing our collaboration through Microsoft Teams or Slack.
