Operations Assistant

We are seeking a proactive and highly organised individual to assist the Operations Department. This role involves coordinating the operations team members, creating and assigning tasks, and assisting with the Company’s procedures, policies and tasks across all departments.

Duties & Responsibilities

• - Assist in developing, implementing and reviewing the Company’s operational policies and procedures, identifying bottlenecks and bringing forward ideas for optimisation.
• - Act as the first point of contact in the Operations Department and coordinate its team members, maintaining schedules and clear responsibilities.
• - Create and assign tasks to the rest of the company's teams as per the Operations manager's instructions.
• - Monitor and track the Operations Department planned tasks and projects, follow up on progress prior to their deadlines and provide regular status reports.
• - Act as a Coordinator among all Departments for the smooth completion of tasks and projects, including the planning of new products & services.
• - Help identify and address problems and opportunities for the Company, including issues with vendors.
• - Assist the teams in the resolution of customer-related issues.

Moreover, the ideal candidate should:

• - Respect and maintain as confidential all information or data relating to the Company’s operations and ensure that the disclosure of any such information is not permitted
• - Perform his/her duties in good faith and ensure the compliance of the Company’s activities with the relevant legislation
• - Follow the staff regulations and set an example
• - Perform any other duties as decided by his/her supervisors
• - Be responsible for his/her tasks and ensure valid deadlines are set and met

Required Qualifications

• - 1-3+ years of experience in operations or back-office roles will be considered an advantage.
• - Confident communicator by phone, email and chat.
• - Excellent interpersonal and relationship-management skills.
• - Strong delegation and prioritisation skills.
• - Highly organised, proactive, with strong attention to detail.
• - Fluent in Greek and English (written and spoken).

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Location: Hybrid

Employment Type: Full-Time