PRE-ORDER

Dedicated Servers at Equinix London LD6

Inquire Today
What’s New in 3CX V18 Release

What’s New in 3CX V18 Release

NetShop ISP

NetShop ISP · Blog Author

Jun 20, 2022 · Software & Apps

Released in October 2021, 3CX Version 18 offers heightened quality audio and unwavering reliability. All of the improvements of the version 18 update were designed to drastically enhance customer communication. Version 18 offers an improved, comprehensive solution for both internal and client communications through voice, live chat or video. In this article, we will take a closer look at the new features and improvements of 3CX V18.

What is 3CX

3CX is a communications system that seamlessly connects customers and co-workers. Designed for effective remote working, the software-based private branch exchange (PBX) is used by thousands of businesses and organisations worldwide. Based on the SIP (Session Initiation Protocol) standard, 3CX enables users to make calls via PSTN or VoIP services.

3CX users have access to a range of communication tools like instant messaging, video conferencing, voicemail and fax, and is easily accessible across all desktop and mobile devices.

3CX V18: What’s Changed

Desktop App

The version 18 update has eliminated the need for a browser extension through the creation of a Windows Desktop App. The desktop app uses the same Electron framework as both Teams and Whatsapp, offering a heightened user experience by allowing users to easily answer calls without having to switch between apps.

Improved Mobile Apps

V18 has also seen the mobile apps undergo extensive upgrades for seamless remote working. This includes better codec management as well as improved reconnection in case of a network change. In collaboration with Google and Apple, 3CX V18 has also enhanced the reliability of push notifications to ensure users never miss a call or message. The version 18 updates also provide additional support for hands-free and Bluetooth devices as well as the integration of Siri for iOS users.

Teams Integration

Probably the most anticipated update was the Teams SIP Proxy, which provides 3CX users a cost-effective and seamless experience when dialling Teams users and vice versa. 3CX users can now take advantage of low cost tariffs offered by SIP providers for both domestic and international calls to effectively cut costs.

Enhanced performance and security

Finally, V18 has gone through extensive changes to enhance performance by using G711 to reduce transcoding to ultimately lessen processor usage, resulting in better audio quality and faster recovery from network drops. The update has also improved security features, having achieved an A+ on Qualys labs and A on Immunilabs. Updated to Debian 10 and upgraded to the latest .NET core, version 18 has focused on strengthening security having enabled easy call encryption with a simple SRTP configuration.

Deploy 3CX on Cloud or Dedicated Server

With Data Centers spanning across 7 continents, NetShop ISP makes it easy to deploy 3CX on either Cloud or Dedicated Server. Benefit from high-speed connectivity and around-the-clock support with NetShop ISP. For more information, contact our support team today. 

Related Articles

Categories

Backup
6
Business Continuity
4
Cloud Hosting
9
Colocation
4
Company Updates
1
Cryptocurrencies
1
Data Centers
12
Dedicated Servers
4
Disaster Recovery
3
Forex
24
Gaming
1
iGaming
33
Industry News
31
Interviews
8
Joomla
9
Magento
5
Managed Services
1
Press Releases
58
Product News
6
Resellers
1
Security
24
Software & Apps
1
Streaming
1
Tech Startups
12
Tutorials
50
Uncategorized
389
Vps Hosting
11
Web Design & Development
3
Web Hosting
43
Webinars
1
Wordpress
14

Free VPS Trial

No Credit Card Required.

Recent Posts

NetShop ISP CEO Shortlisted at Fazzaco Hall of Fame 2022

NetShop ISP CEO Shortlisted at Fazzaco Hall of Fame 2022

21 November, 2022

How To Install MariaDB 10.5, Apache 2.4, PHP 7.4 (LAMP) on Debian 11 Server

How To Install MariaDB 10.5, Apache 2.4, PHP 7.4 (LAMP) on Debian 11 Server

09 November, 2022

NetShop ISP Expand in Two New Region Hubs

NetShop ISP Expand in Two New Region Hubs

08 November, 2022

How To Resolve Acronis Agent error related to “snumbd26” kernel module on Linux Plesk/cPanel Servers

How To Resolve Acronis Agent error related to “snumbd26” kernel module on Linux Plesk/cPanel Servers

07 November, 2022

How to Enable SSH on Debian 11 Bullseye Linux Server

How to Enable SSH on Debian 11 Bullseye Linux Server

02 November, 2022

Products

Bare Metal Dedicated Servers

Virtual Servers (VPS / VDS)

Rack Space & Colocation Hosting

Fast Web Hosting

Cloud Backup

Premium DNS Hosting

Resources

Blog

Videos

Events

APIConnect

WhitepapersNew

Looking Glass

Company

About Us

CareersNew

Awards & Honours

Become a Partner

Contact Us

#letushostyou

Award Winning Hosting Provider with a Customer-centric approach to Business and an Open Source Mindset regarding Solutions and Products Development.

Est. 2004, Larnaca – Cyprus


About

Legal Address: 2A, Marathonos, Livadhia, 7060, Cyprus

Operations Office: 120, Faneromenis Avenue, Imperial Tower, 2nd Floor, Larnaca, 6031, Cyprus

Company Reg: HE 217340
EU VAT Number: CY10217340J
ISO 9001:2015: No. QS.21.038

International Phone: +357 2425 0808