MGA Launches a Licence Relationship Management System

Yesterday, the MGA announced the launch of a “new efficient and user-friendly Licensee Relationship Management System” accessible through a secure and dedicated web portal. The announcement was made by Malta Gaming Authority’s Executive Chairman, Joseph Cuschieri and the Parliamentary Secretary for Financial Services, Digital Economy and Innovation, Hon. Silvio Schembri, on a press conference.

The first phase of the project will see the MGA launching three main online services which are:
-Applications for Remote Gaming Licences
-Dynamic Seal URL requests
-Submission of Players Liability and Gaming Tax Reports

The web portal was undertaken by Microsoft in cooperation with the MGA. The aim of the new portal is to simplify and digitize the process for online and land-based licence applications.

Gambling operators will be able to monitor the state of their applications and respond more effectively to regulatory requirements. The new portal will be the one-stop shop for licensing since the next phase of the project will be completed that will include land-based operations such as casinos, gaming parlours, commercial bingo etc.

MGA’s Executive Chairman, Joseph Cuschieri, said: “The Malta Gaming Authority is taking another step towards achieving efficiency and innovation in the way it conducts its function as a regulator by applying information technology in regulatory processes. This project further aids the Authority in providing a top end service to its licensees and practitioners alike. Our main objective remains; that of exceeding the expectations of all our stakeholders at large. This portal goes a long way in achieving that.”

Parliamentary Secretary, Silvio Schembri, said: “Today, the MGA is launching a new system by which it will be facilitating the communication with clients applying for a gaming licence on our shores. This system will function via an online portal improving the efficiency of the Authority’s regulatory process. This project forms part of the government’s vision for the improvement of our gaming jurisdiction. With similar initiatives, the Authority is excelling in the service given to those wishing to invest in our country, whereby said service always exceeds the expectations of the vast majority of operators.”